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Required Plan: Starter or higher

Human Handoff Notifications

When complex questions or requests can't be resolved by AI alone, notify your team in real-time for smooth handoff.

Never Miss Important Inquiries
Get instant Slack or email notifications when users request human support. Prevent lost opportunities.
AI and Human Collaboration
AI handles common questions, humans handle complex inquiries. Build an efficient customer support structure.
Flexible Notification Settings
Configure notifications via Slack or email to match your workflow. Multiple notification destinations are supported.

How to Use

1

Set Notification Destination

Configure Slack webhook URL or notification email address in the dashboard.

2

User Requests Human Support

When a user says 'I want to talk to an operator' during chat, an inquiry is sent to your configured notification destination.

3

Team Gets Notified

Inquiry details arrive so your team can follow up immediately.

Get Started Today

Start with our free plan and upgrade as you grow.